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Pulse Desktop cannot connect after accidentally deleted Juniper Networks Virtual Adapter Manager

wuyangff95
Visitor

Pulse Desktop cannot connect after accidentally deleted Juniper Networks Virtual Adapter Manager

Dear Pulse Secure Community,

 

I cannot connect via PulseSecure after installing an VPN called surfshark, and I deleted all the virtual adapters installed by surfshark in my device manager on Windows 10, Lenovo T470 laptop. However I also accidentally deleted Juniper Networks Virtual Adapter Manager in my Lenovo T470 computer, which is a prerequisite of PulseSecure. Without it, the pulse secure keeps prompting "unable to set up the virtual adapter".

 

I cannot find a way to restore the "Juniper Networks Virtual Adapter" as its driver is not available to public. What should I do next?

 

Thanks! 

1 REPLY 1
r@yElr3y
Moderator

Re: Pulse Desktop cannot connect after accidentally deleted Juniper Networks Virtual Adapter Manager

@wuyangff95 Please try repairing the Pulse Client installation. Do a search for "Repair Pulse Secure" in Windows and run the repair utility.

 

Let me know if the repair doesn't fix it.

PCS Expert
Pulse Connect Secure Certified Expert