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Pulse Desktop cannot connect after accidentally deleted Juniper Networks Virtual Adapter Manager

wuyangff95
New Contributor

Pulse Desktop cannot connect after accidentally deleted Juniper Networks Virtual Adapter Manager

Dear Pulse Secure Community,

 

I cannot connect via PulseSecure after installing an VPN called surfshark, and I deleted all the virtual adapters installed by surfshark in my device manager on Windows 10, Lenovo T470 laptop. However I also accidentally deleted Juniper Networks Virtual Adapter Manager in my Lenovo T470 computer, which is a prerequisite of PulseSecure. Without it, the pulse secure keeps prompting "unable to set up the virtual adapter".

 

I cannot find a way to restore the "Juniper Networks Virtual Adapter" as its driver is not available to public. What should I do next?

 

Thanks! 

1 REPLY 1
r@yElr3y
Moderator

Re: Pulse Desktop cannot connect after accidentally deleted Juniper Networks Virtual Adapter Manager

@wuyangff95 Please try repairing the Pulse Client installation. Do a search for "Repair Pulse Secure" in Windows and run the repair utility.

 

Let me know if the repair doesn't fix it.

PCS Expert
Pulse Connect Secure Certified Expert