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Pulse Error, does not start.

elielieli
New Contributor

Pulse Error, does not start.

Hi, I try to start Pulse Connect via LA County website.

I get the error "The server configuration requires the application to be pre-installed" click OK then "Detected an internal error. Please, retry. If the issue persists, contact your administrator"

I've tried this on a PC with a local admin account and a Microsoft account. Both get same error.

I've uninstalled everything related to Pulse. Then go thru the reinstall proess via the website, accept all certificates. I get the error when I run the PSAL from the oaming folder or when I try to run it from the website.

Link for debug file https://docs.google.com/document/d/1KBBZ-7c9jnWHjTU5G3JEL68A1QQJJ-XH_WZevybUXfg/edit?usp=sharing