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Pulse Secure 32-bit vs 64-bit install windows 10

Colten26
New Contributor

Pulse Secure 32-bit vs 64-bit install windows 10

Hey everyone,

 

I'm installing the x64 installer but it's being ran as a 32 bit application. Is this intended behaviour?

 

The directory is 

"C:\Program Files (x86)\Common Files\Pulse Secure\JamUI\Pulse.exe"

as opposed to

"C:\Program Files\Common Files\Pulse Secure\JamUI\Pulse.exe"

 

Task manager also shows 32 bit - what gives?

4 REPLIES 4
r@yElr3y
Moderator

Re: Pulse Secure 32-bit vs 64-bit install windows 10

@Colten26  Yes, contents will get installed in ProgramFiles (x86) drectory even we use x64 installer. Pulse.exe and Pulse secure service are showing 32-bit, but we can see xxxx64.dll get installed in the plugins ("C:\Program Files (x86)\Common Files\Pulse Secure\JUNS\PulseSecureServicePS64.dll") directory, but not sure how they're being used.

PCS Expert
Pulse Connect Secure Certified Expert
Saran Vasudevan
New Contributor

Re: Pulse Secure 32-bit vs 64-bit install windows 10

I am also having the same behaviour. I need to confirm why it is showing as platform x86 even though I have installed 64 bit. Whether it is created in such a way ?

Saran Vasudevan
New Contributor

Re: Pulse Secure 32-bit vs 64-bit install windows 10

We are also confused with these kind of info gettng displayed in our machines. Anything can be worked out to fix it ?

Saran Vasudevan
New Contributor

Re: Pulse Secure 32-bit vs 64-bit install windows 10

I am also facing the same behaviour for a pulse secure 64 bit installer which is running on 32-bit platform. The pulse32.dll file is pointing out the working scenario as per the registry keys - WOW6432Node\pulse Secure\Common Files - Integration key.