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Pulse Secure 9.0.3 Kills Wireless on Windows 10

Occasional Contributor

Pulse Secure 9.0.3 Kills Wireless on Windows 10

This has got to be one of the worst VPN clients I've ever experienced.

 

Installed Pulse Secure because our client asked us to. (I work for an agency).  After installation, and upon connection to clients VPN, Windows 10 wireless features are disabled. I can see the list of radios that are available for a wireless connection, but no DHCP, no internet upon connecting.

 

I disconnected from Pulse Secure, rebooted the machine, and still no internet.

 

I uninstall Pulse Secure, and wireless immediately starts working.

 

Here's a list of links of others having wireless issues:
https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Connecting-to-VPN-with-Pulse-shuts-off-my-...
https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/Pulse-Secure-5-2-kills-WiFi-on-Windows-10...

https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/Pulse-blocks-wifi-and-cable-reconnect/td-...

https://community.pulsesecure.net/t5/Pulse-Connect-Secure/Can-not-connect-via-home-wifi/td-p/38403

https://community.pulsesecure.net/t5/Pulse-Connect-Secure/All-internet-connections-get-disabled-afte...

https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/No-Internet-Access-Icon-on-Wifi-while-usi...

 

The list goes on and on.

 

Several articles talk about the Network List Service, but that is active, on, and not disabled.

 

 

5 REPLIES 5
Community Manager

Re: Pulse Secure 9.0.3 Kills Wireless on Windows 10

Hello there,

 

Did your IT team already raise a support case for this?

 

If not, we are interested to look at this in more detail, and it would be easier to raise a support case. Can you send me your contact details via PM and we can connect you to the team.

 

pwallace/admin

 

Occasional Visitor

Re: Pulse Secure 9.0.3 Kills Wireless on Windows 10

Hi, I have similar issue, Windows 10, downloaded 9.0.3(1667), when try to use it, it keeps on the status on "waiting to connect", but than nothing happens. 

Appreciate any help, 

thanks 

Moderator
Moderator

Re: Pulse Secure 9.0.3 Kills Wireless on Windows 10

Can you please expand the "Waiting to Connect" status and let me know what's the error message being displayed?

Moderator

Re: Pulse Secure 9.0.3 Kills Wireless on Windows 10

Hi @Tamas,

In addition to what @Ray pointed out, can you ask your helpdesk to open a case with our support team? We have not seen this come in through our support system (that I am aware of) and we would like to assist in getting this resolved
Moderator

Re: Pulse Secure 9.0.3 Kills Wireless on Windows 10

You wouldn't happen to be running HyperV on your system, would you?
If yes, can you disable the Pulse Secure/Juniper Network Service driver on the HyperV NIC and test? (https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43614)