I am using 22.214.171.1247 on macOS 10.14.4. When attempting to connect to my companies VPN server, the web site shows up with the [Start]-Button. Clicking it results in a message telling me:
Pulse Secure Setup Client
The server configuration requires the application to be pre-installed on your machine.
followed by (probably caused by the first issue):
Pulse Application Launcher
Detected an internal error. Please retry. If the issue persists, contact your administrator.
No VPN connection is established.
Of course, the Pulse Secure client is sucessfully installed. I can start it manually and it looks fine.
If I am using the Pulse Secure client 126.96.36.199849 with the very same setup, it works (VPN connection is established).
Any ideas? Why does that completely outdated version works on macOS but the latest and greates doesn't?
Thank you for any feedback!
I am experiencing the same errors message, but I am using MacOs 10.13 and Pulse Secure Client 188.8.131.521.
when you click on "start" is Pulse always already installed? Yes
when you click on "start" is Pulse already installed using the preconfig file from this system? It is a fresh install
when you click on "start" is Pulse using the matching version to the system? There is only one version as I write it is a fresh installation
Dear Pulse Team,
Same issue for us also, Please suggest.
Reinstalled OS, Upgraded Java V8 231
But same error as "The Serve configuration requires the application to be pre-installed on your machine." after clicking OK getting error as "Detected an internal error. Prease retry. If the issue persists, contact your administrator."
searching for the solution in google and tried with "N" number of method but not solved. Please give the solution on urgent basis