I got issue to install Pulse Secure on Windows 1709 64 bit.
The installation stops with error:
""Pulse Secure Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again"
I created DWORD 32 bit "MaxNumFilters= Decimal 20" in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network but the installation still not work.
Error in Log file:
DIFXAPP: INFO: installing network driver 'C:\windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'
DIFXAPP: ERROR: Error 0x80070005 encountered while installing the inf 'C:\windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns'
DIFXAPP: ERROR: Failed to install the network driver INF C:\windows\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643
Please, please help.
No, any other VPN clients like Cisco Anyconnect,etc.
I dont have rights to uninstall the antivirus.
I can only reinstall the PC and install the Pulse Secure as first application so there will be not the AV (antivirus) but this is the last chance that I want to use.
I have also some doubts that AV is blocking that.
We use Trend Micro.
Yes, I am admin of the PC.
The machine is fresh installed but the installation of Pulse Secure was runned after Trend Micro installation and maybe this could be the issue.
Yes, I use 64 bit installer. We use Pulse Secure 18.104.22.168701.
I would rather the find the root cause.
How can use the support team to get the root cause?
Yes, I got "Trend Micro NDIS 6.0 Filter Driver" on Ethernet adapter and also on Wi-Fi adapter.
Do should I uncheck it ?
I can't upgrade to different version due our company polices.