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Pulse Secure application launcher error on Windows 10

haneesh
New Contributor

Re: Pulse Secure application launcher error on Windows 10

i am also having same issue how to resolve it

haneesh
New Contributor

Re: Pulse Secure application launcher error on Windows 10

did your issue got resolved

haneesh
New Contributor

Re: Pulse Secure application launcher error on Windows 10

can you provide solution for this issue

r@yElr3y
Moderator

Re: Pulse Secure application launcher error on Windows 10

@haneesh Please file a support ticket with us and provide the debuglog for review.

PCS Expert
Pulse Connect Secure Certified Expert
Yamee Ohira
Occasional Contributor

Re: Pulse Secure application launcher error on Windows 10

Hi,
I am having this problem as well and I am not sure how to get pulse secure to work.

I've tried multiple ways in the comment and it still doesn't work.

Can someone help me with this?

Yamee Ohira
Occasional Contributor

Re: Pulse Secure application launcher error on Windows 10

Hi @zanyterp,

I'm having problem with PulseSecure,  the same problem where

"The server configuration requires the application to be pre-installed on your machine" and

"Detected an internal error. Please retry. If the issue persists, contact your administrator."

I've tried to reinstall and some other ways but it's still the same.

May I get some help regarding this problem?

zanyterp
Moderator

Re: Pulse Secure application launcher error on Windows 10

are you installing from the MSI?
are you installing the preconfig file?
Yamee Ohira
Occasional Contributor

Re: Pulse Secure application launcher error on Windows 10

Oh hi @zanyterp,  I managed to solve it already. Thank you anyway! Smiley Happy

 

How I solved my issue:

I found another "company's" website which also uses Pulse Secure and downloaded it which then worked for me when I ran client Setup. My guess is that there might be something wrong with the Pulse Secure launcher download on my clients website.

zanyterp
Moderator

Re: Pulse Secure application launcher error on Windows 10

glad you got it resolved; apologies for coming in late to the party