Pulse Secure application launcher error

[youssefboumait]

Hello,

Im currently having an issue with pulse client , it doesn't connect when i try to lunch the application :

here is a part of thr logs :

00224,09 2020/08/31 12:43:19.390 1 YBO PulseApplicationLauncher.exe PSAL p3016 t3A8C DSSSLSock.cpp:3816 - 'dsssl' Can't open SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\KeyExchangeAlgorithms\PKCS registry key, err=2
00167,09 2020/08/31 12:43:19.523 3 YBO PulseApplicationLauncher.exe PSAL p3016 t3A8C http_connection.cpp:877 - 'http_connection' Local socket port connected to SA: port=50399
00124,09 2020/08/31 12:43:19.808 3 YBO PulseApplicationLauncher.exe PSAL p3016 t3A8C dsinet.cpp:1178 - '' using odessey related lib
00180,09 2020/08/31 12:43:19.840 3 YBO PulseApplicationLauncher.exe PSAL p3016 t3A8C winapplauncher.cpp:502 - 'Psal::WinAppLauncher' Got response from server. WinAppLauncher:nVerifyCert
00243,09 2020/08/31 12:43:19.889 3 YBO PulseApplicationLauncher.exe PSAL p3016 t3A8C msCert.cpp:1310 - 'JamCertLib' CertAddCertificateContextToStore() failed, error: <no system error description for error code 0x80092005 (system error 0x715 occured)>

Can anyone help me please ?

[r@yElr3y]

@youssefboumait Can you please Direct Message me the full logs?

[afya.n]

I'm facing same issu, any solution?

[cbrauckmiller]

Hello, can you please open a support case with us?  We'll want to know the following:

OS version running

Version of Pulse Client installed

Version of the PCS appliance

Does the user have admin rights on the local system?

Thank you

Craig Brauckmiller

Eastern Region Escalation Manager

Pulse Secure