Pulse Secure not connecting with Home internet. "No Network access "

[smehanathan]

I use Pulse secure to connect to my office network. Recently i am not able to connect pulse secure from home internet. I get "No Network Access" error when pulse secure is connected. Even though pulse secure status says connected i am not able to access any of office network sites or folder.  Can you please help with this issue?

P.S :I am able to connect Pulse secure  through my phone hot spot not through my home internet.

[akanoon]

Can you share the "Advanced Connection Details" under File once you connect from your desktop?  You may be connected but the tunnel type or encryption method may not be supported.  It would also be helpful to include ipconfig (or ifconfig) output to see your IP addresses etc.