Pulse Secure on Surface Pro X (Windows 10 on arm64)

[shirokuro73]

Hi, I just got a Surface Pro X and I'm sure my disappointment upon finding out that Pulse Secure will not install, is not news to many on this forum.  I've seen a couple of threads on this issue but no updates on any of them in a few months, which is why I made a new thread. Apologies if I am out of place.

So, is there any update on when a version of Pulse Secure which can be installed on arm64 will be available?  These arm-based machines are not going anywhere anytime soon, and I'm sure corporations and road warriors will find them ever more appealing.  I would hope that Pulse Secure would be on top of this.

Any updates?

Thanks!

[rahulm]

Hi  Shirokuro73,

We are working towards compiling a client that can run on ARM based Win 10. Our client on universal windows platform (UWP) can run on ARM based win 10. If your use cases can be satisfied by UWP client, then you could look at using that until the full thick client is avaialble for Win 10 on ARM.

[neo_gn6]

Hi,

I am in the same situation here. I have a Surface Pro X and need pulse secure ARM64 desktop version for remote work. Hopefully it will be released soon.

[gnysuperuser]

When is this ARM based client supposed to be released?

[pwallace]

Can you confirm which version of the Pulse Client you were trying to install? We have some customers using this version and it works in most use cases:
https://www.microsoft.com/en-us/p/pulse-secure/9nblggh3b0bp

[gnysuperuser]

Version 9.01

The Pulse UWP app from the Microsoft store doesn't work for the department VPN I am connecting to. SAML authentication is used and Windows baked in VPN doesn't support SAML

[dotMorten]

This is becoming a major hindrance for us. How long can/should this take?!?

[Newbie]

Same here - Surface Pro X is supposed to be for Professionals - yet a key connectivity like pulse VPN hasn't made a version as yet. With more Windows ARM devices coming out and all high end, and pulse isn't able to keep up with these devices. Is this a case of IT departments need to start to look at other solutions not just Pulse ?

[Ashkan]

Any updates on this? It's been 7 months since your team started working on an ARM64 version, this is becoming quite troublesome for our company.

Would appreciate any update or ETA on the release.

[mstrahl]

I have been using this version for a half a year, but it is much less stable than the newest version I have running on my other (Mac) laptop. And it doesn't remember a session that broke of, but needs again the secondary passwords (we use advanced realm at work).

I would appreciate that you update the Universal App to a more recent version (2016 seems a long way back in respect to security!), if you can't do a proper ARM64 version.

Cheers

Mikko

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@pwallace wrote:

Can you confirm which version of the Pulse Client you were trying to install? We have some customers using this version and it works in most use cases:
https://www.microsoft.com/en-us/p/pulse-secure/9nblggh3b0bp

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