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Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite

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gk
New Contributor

Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite

Pulse secure keeps looping when launched and crashes even without asking for authentication.
4 REPLIES 4
Moderator

Re: Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite

Unfortunately, we are not aware of anything on this release
Can you please open a case with support for further investigation?
Community Manager

Re: Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite

Do you see anything stated in the console log or under /var/log/Pulse Secure/Logging? This may provide some further insight why the issue is occurring.
gk
New Contributor

Re: Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite

There are these two file in /var/log/Pulse\ Secure/Logging/: debuglog.log and debuglog.log


[b]debuglog.log[\b]
[url]https://drive.google.com/file/d/0B8bI53kIxDzycnlHM0otdkd2bjg/view?usp=sharing [\url]
[b]debuglog.log.old[\b]
[url] https://drive.google.com/file/d/0B8bI53kIxDzyNjExUnVpM1pQNVk/view?usp=sharing [\url]

Thanks.
gk
New Contributor

Re: Pulse Secure (v5.2.r5) is unable to connect to corporate VPN on OS X 10.10.5 Yosemite

There are these two file in /var/log/Pulse Secure/Logging/: debuglog.log and debuglog.log


[b]debuglog.log[/b]
[url]https://drive.google.com/file/d/0B8bI53kIxDzycnlHM0otdkd2bjg/view?usp=sharing [/url]
[b]debuglog.log.old[/b]
[url] https://drive.google.com/file/d/0B8bI53kIxDzyNjExUnVpM1pQNVk/view?usp=sharing [/url]

Thanks.