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Pulse Starts by Itself and Won't Close

geffertz
New Contributor

Pulse Starts by Itself and Won't Close

I'm running version 9.1.11 on a Mac which is running High Sierra (10.13.6). Starting about 2 days ago, Pulse will intermittently start by itself, and will not allow a close. I have to go to the Activity Monitor to force a close. Anyone have any suggestions?

 

3 REPLIES 3
zanyterp
Moderator

Re: Pulse Starts by Itself and Won't Close

please open a ticket with our support team
pulse does currently restart automatically if it is terminated
do you know if always on VPN has been enabled for you?
geffertz
New Contributor

Re: Pulse Starts by Itself and Won't Close

No, I don't know if Always On has been enabled. This problem just started after using Pulse for over a year. How do I turn in a ticket?

 

zanyterp
Moderator

Re: Pulse Starts by Itself and Won't Close

check with your help desk team and they should be able to help. i can try to look at the logs quick to check my initial theory out. if you can email them to me at

[email protected]

I will take a look