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Pulse loses its connection in explorer

wot
New Contributor

Pulse loses its connection in explorer

Hi guys,

 

I have a problem im not getting behind.

As soon as I try to connect to a server throug the explorer, my pulse connection wont work anymore. It says im connected but its not working.

Im using Version 9.R10, connected via full-tunnel. Any suggestions?

3 REPLIES 3
r@yElr3y
Moderator

Re: Pulse loses its connection in explorer

@wot Are you trying to access fileshare? does ur internet access and access to other intranet site works?

PCS Expert
Pulse Connect Secure Certified Expert
wot
New Contributor

Re: Pulse loses its connection in explorer

Yes. Im trying to acces fileshare. Access to internet and intranet works fine. Just as soon as i try to access fileshare pulse looses its connection but still says im connected. 

Tags (1)
r@yElr3y
Moderator

Re: Pulse loses its connection in explorer

@wot Is it a full or split tunnel? What happens if you do a traceroute for the fileshare ip address? Do you see the first hop as 10.200.200.200?

 

Are any other users facing the same issue or is it only you?

 

Command - tracert -d <IP address>

PCS Expert
Pulse Connect Secure Certified Expert