Pulse secure 5.3.4 connects then disconnects every 5 seconds

[jimboallen95]

Hi all,

Im trying to acccess pulse secure and the screen shows connecting/connected/disconnecting/disconnected every 5 seconds and keeps changing despite me not touching.

I am on a home wifi running windows 10 on a lenovo laptop.

[Ray]

I have seen this behavior on some machines if we are utilising SAM access feature, which we can fix by enabling/disabling the "Fallback to TDI driver" option under the user role.

Can you please provide the Pulse Client logs from the affected machine for confirmation?

Pulse Client Logs:

1. Open Pulse Client.
2. File >> Logs >> Annotate >> "issue"
3. File >> Logs >> Log level >> Detailed.
4. Replicate the issue.
5. File >> Logs >> Save as.