Pulse secure 9.1.9 unable to install

[Michael31986]

Hi. I currently have pulse secure on my mac. Version 9.1.7 but I read online for Big Sur I need to upgrade to 9.1R8.2 or 9.1R9

i can't figure out how to get the installer to update my pulse... I tried the site but I got sent a link for 9.1.8.0

[Michael31986]

https://kb.pulsesecure.net/pkb_mobile#article/l:en_US/KB44617/s

seems this is the issue. 

[njoseph]

Hi Michael,

Have you been able to resolve your issue?

Best,

Nita

[francesco.fucci]

Hi,

I have the same problem on Mac Big Sur, I cannot run 9.1.8 with error 1205, while 9.1.9 doesn't install...

How to solve?

Thank You

Francesco

[kita]

Could you please provide more details on the failure to install 9.1.9 on Big Sur?

[[email protected]]

@francesco.fucci 1205 error is most likely caused due to the virtual adapter creation, can you confirm the build number of the Pulse Client 9.1R8 (xxxx)? is it 3999?

please open a support case with the client logs for review.