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PulseSecure probably do not recognize lates Bitdefender Total Security v 26

Milan42
New Contributor

PulseSecure probably do not recognize lates Bitdefender Total Security v 26

Hello,
   I'm using PulseSecure with antivusus suite "Bitdefender Total Security" for 2 years without any issues ..... yesterday at night Bitdefender Total Security was updated to lastest version 26.0.3.29.  And today morning PulseSecure refused to connect to my company VNP because:

"Your computer's security is unsatisfactory

Your computer does not meet the following security requirements. Please follow the instructions below to fix these problems. When you are done click Retry. If you choose to Close without fixing these problems, you may not have access to all of your intranet servers.
Reasons: Windows Defender 4.18.2110.6 does not comply with policy. Compliance requires real time protection enabled.
"

Ofcourse I have enabled all protection options inluding realtime protection in Bitdefender.  I suppose that current versiob of Pulse Secure is not compatible with laster Bitdefender v26.
Can you please fix that issue? How long it can take?

Or shloud I switch to another antivirus application (that will be worse than Bitdefender)?

2 REPLIES 2
Milan42
New Contributor

Re: PulseSecure probably do not recognize lates Bitdefender Total Security v 26

Hello,
 I found workaround for this problem.   I installed Avira Free antivirus and Pulse Secure now see that I'm using realtime antivirus protection.
Yes I know that it is ugly solution and that it is bad idea to use two Antivirus at the same time .... but I dont't wanted to uninstallat Bitdefender because I have there oprimized configuration and firewall settings and also it provide protection in some areas that free Avira don't have.

I have hope that Pulse Secure will be fixed soon and then I will uninstall Avira.

BTW is there exists list of supported Antiviruses for Pulse Secure Client?

zanyterp
Moderator

Re: PulseSecure probably do not recognize lates Bitdefender Total Security v 26

glad to hear it is working successfully; i am sorry to hear that you saw that happen.
you can see the list of supported products in the ESAP configuration on the admin console; you can also see it on the support site (e.g. 3.8.9 can be seen at https://help.ivanti.com/ps/help/en_US/ESAP/3.8.X/ps-esap-3.8.9-supportedproducts-v4sdk.pdf)