Pusle will not connect on Mac os Catalina

[GrundyTW]

I recently switched from pc to mac. i have a new macbook air running the latest version of Catalina. i downloaded pulse secure 9.1.3 and set up my connection to srx firewall like i did on my pc. it starts to connect and asks me for my login creds. i put them in and it then ask me to ok the certificate which i do. after that it gets stuck in a loop of connecting and disconnecting. 

the logs show the following. 

Process: dsAccessService [12127]
Path: /Applications/Pulse Secure.app/Contents/Plugins/JUNS/dsAccessService
Identifier: dsAccessService
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: dsAccessService [12127]
User ID: 0

Date/Time: 2019-12-27 09:39:57.828 -0600
OS Version: Mac OS X 10.15.2 (19C57)
Report Version: 12
Bridge OS Version: 4.2 (17P2551)
Anonymous UUID: EAD26DA8-058C-E3D4-CB61-92500446C515

Sleep/Wake UUID: 4FBEDD40-8C26-456F-9768-96D29569B8DE

Time Awake Since Boot: 110000 seconds
Time Since Wake: 7600 seconds

System Integrity Protection: enabled

Crashed Thread: 18

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xffffffff00000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [12127]

VM Regions Near 0xffffffff00000000:
--> shared memory 00007ffffff42000-00007ffffff43000 [ 4K] r-x/r-x SM=SHM

[[email protected]box.com.br]

same problem here

did you solve it?

[Yaron]

had this issue

using the 9.1.4 clinet will allow for macos cataline to connect

[Yaron]

use client version 9.1.4 works with macos catalina

[ncortes]

Same problem here, re-installed different versions of Pulse, now i am on  the latest (9.1.4 (1955)] and still not working. Log down here. Any help?

Process:               dsAccessService [2166]

Path:                  /Applications/Pulse Secure.app/Contents/Plugins/JUNS/dsAccessService

Identifier:            dsAccessService

Version:               ???

Code Type:             X86-64 (Native)

Parent Process:        launchd [1]

Responsible:           dsAccessService [2166]

User ID:               0

Date/Time:             2020-04-22 21:47:11.128 -0300

OS Version:            Mac OS X 10.15.4 (19E287)

Report Version:        12

Anonymous UUID:        1B0CD1C6-25FC-A8E5-9470-DAF3B9CF7B4E

Sleep/Wake UUID:       63147CDC-0F14-438A-ACBF-D2816B0DC9AD

Time Awake Since Boot: 4100 seconds

Time Since Wake:       1500 seconds

System Integrity Protection: enabled

Crashed Thread:        20

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0xffffffff00000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [2166]

VM Regions Near 0xffffffff00000000:

--> shared memory          00007ffffffb8000-00007ffffffb9000 [    4K] r-x/r-x SM=SHM