Saving login creds at login | Pulse Secure VPN v9.1.8 (3143)

[mohamednehad]

Hello all,

I was using it to log in directly without having to enter the "username & password" every time! even the checkbox for saving disappeared at the login prompt.

Can anyone know how to fix this issue?

[zanyterp · Accepted solution]

ask your administrator to enable that option again

[mohamednehad]

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@zanyterp wrote:
ask your administrator to enable that option again

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Thanks zanyterp for your reply.

But I doubt that nothing changed by the administrator. I remember that this was working fine on my machine while one of my teammates suffered this problem 2 months ago!

[rdumitrescu · Accepted solution]

As @zanyterp said, the save login credentials option is managed by your admin through a setting inside the connection store.

You can check it by yourself if you have the proper permissions:

Open with notepad the following file: C:\ProgramData\Pulse Secure\ConnectionStore\connstore.dat and have a look under 'machine "settings"' allow-save option

[mohamednehad]

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@rdumitrescu wrote:

As @zanyterp said, the save login credentials option is managed by your admin through a setting inside the connection store.

You can check it by yourself if you have the proper permissions:

Open with notepad the following file: C:\ProgramData\Pulse Secure\ConnectionStore\connstore.dat and have a look under 'machine "settings"' allow-save option

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Thanks, @rdumitrescu @zanyterp for your help.

[zanyterp]

you are welcome; hope it helps

[ChristianF]

I am win 10 admin using pulse 9.1.11 client

When I change 'machine "settings"' allow-save option to true and save the config file will be reset to false everytime pulse is restarted. why?

Thank you

[zanyterp]

@ChristianF the configuration on the appliance that is set to your role has it disabled