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Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

paulslauenwhite
New Contributor

Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

I have to install the Pulse Secure client to access my customer's network.  I am on macOS (Monterey 12.6).  I download the Pulse Setup Client 9.1.9.4903 when accessing my customer's VPN.  The installation is successful but after the installation completes, there are no Pulse Secure icon, application, or files on my system.

 

Note: This is the same as https://discussions.apple.com/thread/8516088.

 

Please assist.  I need to access my customer's network this weekend.

7 REPLIES 7
zanyterp
Moderator

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

can you use a newer client?
paulslauenwhite
New Contributor

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

Where would I download the newer client version?  The client download is provided by the customer's Ivanti portal. 

 

I would assume they support a specific version of the client.

zanyterp
Moderator

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

on our support portal. you may want to ask them if they can give you a newer release from their login to the ivanti support portal
paulslauenwhite
New Contributor

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

Thanks.  I will try a newer client version.


 

zanyterp
Moderator

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

you are welcome
i apologize for not having more assistance i can provide
Alex94
Occasional Visitor

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

Hello,

 

I have the same problem under Mac OS Monterey 12.6. I have Pulse Secure client 22.2.1.1295, is there a more recent version of the client? Thank you.

zanyterp
Moderator

Re: Successful Pulse Secure client installation does not install anything on macOS (Monterey 12.6)

hi @Alex94,
no, i think that is the most recent. please open a case with our support team for investigation