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Trouble connecting to Pulse Secure after Big Sur update

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Frequent Visitor

Trouble connecting to Pulse Secure after Big Sur update

Hi there,

 

I use Pulse Secure to connect to a VPN for work purposes. However, I am now facing difficulties after updating to Big Sur last night. I had been using version 9.1.7, however a colleague in the IT department provided me with version 9.1R8.2 which we thought would solve the problem. However, I have been getting error 1122 all day long and we are now confused as how to proceed. Can anyone give me any pointers?

1 REPLY 1
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Community Manager

Re: Trouble connecting to Pulse Secure after Big Sur update

It is likely due to the administrator performing a compliance check for Big Sur OS.  This has been reported to Pulse Secure and we are working on resolve this asap.

 

https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44629

 

This would require some software changes by the admin.  I would notify your admin or help desk to reach out to us on the recommend steps to resolve this issue.