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Upgrade Pulse Secure 9.1.11 fails

Stijn
New Member

Upgrade Pulse Secure 9.1.11 fails

Hi,

When I tried to update the Pulse Secure Client 9. 1.7 to 9.1.11 it fails. 

If I check my installation Log file this is the Error:

 

MSI (s) (E4:C0) [08:49:22:538]: Product: Pulse Secure -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action exe_def_StopAllPulseProcesses, location: C:\WINDOWS\Installer\MSIF439.tmp, command: /Stop /ProcessName pulse.exe /FilePathToRun "C:\Program Files (x86)\Common Files\Juniper Networks\JamUI\pulse.exe" /CLIArgsForProcess -stop

 

Any idea?

 

Thx

Tags (1)
1 REPLY 1
r@yElr3y
Moderator

Re: Upgrade Pulse Secure 9.1.11 fails

@Stijn Please open a support ticket with us and provide the complete MSI logs for review.

PCS Expert
Pulse Connect Secure Certified Expert