cancel
Showing results for 
Search instead for 
Did you mean: 

Windows 10 1809 - Failed to Initialize SAM Access Method

Occasional Contributor

Windows 10 1809 - Failed to Initialize SAM Access Method

Hello,

 

  I'm running 5.3R6 on Windows 10 1809 and now receive "failed to initialize sam access method" when connecting.  I was following KB43910 that talked about the issue but now that KB is no longer available.  I saw KB43907 that talks about general support but no mention of the issue that I am seeing.  It mentioned that Windows 10 1809 would be Compatible in 5.3R7 or 9.0R3.  I did update to 5.3R7 with no luck as the issue still exists.  Any reason the KB43910 was pulled or if there is any update on that known issue?  Still waiting to see if once 9.0R3 of the Desktop Client is released to see if that works or not or will I have to wait till 9.0R4 when it is qualified?

 

  Thanks,

     Evan

1 REPLY 1
Community Manager

Re: Windows 10 1809 - Failed to Initialize SAM Access Method

Hello Evan,

 

The issue was related to a bug in the drivers related to Pulse SAM connections.  This issue should be resolved in Pulse Desktop Client 9.0R3.