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Windows 11 keeps disconnecting and reconnecting

gavinr98
New Member

Windows 11 keeps disconnecting and reconnecting

Hello, I am having an issue with Windows 11 and Pulse Secure Client where the client will show the status of connecting, this is happening all day long. This was working fine before doing the upgrade. Any one have any ideas on why this would be happening? I am seeing these errors in the event logs everytime I get disconnected.

The connection SSL-VPN (ID 1e8620ccce788d4c88601f4e792fbd2d) encountered an error:
Network error.
Peer address:

The server disconnected connection SSL-VPN (ID 1e8620ccce788d4c88601f4e792fbd2d)
Reason (6): agentd error
Server detected error.
Peer address: X.X.X.X

 

 

2 REPLIES 2
zanyterp
Moderator

Re: Windows 11 keeps disconnecting and reconnecting

is it only windows 11 users?
what is the server version?
what is the pulse client version?
r@yElr3y
Moderator

Re: Windows 11 keeps disconnecting and reconnecting

@gavinr98 agentd error indicates that the disconnection could be triggered by VPN server, hence please reach out to your IT helpdesk and request them to review if they see any events generated on the VPN server.

PCS Expert
Pulse Connect Secure Certified Expert