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Windows Server 2016 installation fails

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Windows Server 2016 installation fails

Hi, I am getting this fail when I try to install Pulse Secure client on a Windows Server 2016. I can ignore and installation ends but when I check log file there are some errors.

 

Module C:\Program Files (x86)\Common Files\Pulse Secure\8021xAccessMethod\JNPRTtlsProvider.dll failed to register. HRESULT -2147024770. Contact your support personnel.

 

I get same error with last version and with 5.2 R 7.0.

 

What can I do?

Thanks!

 

1 ACCEPTED SOLUTION

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Moderator

Re: Windows Server 2016 installation fails

@abarraga This KB should help - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40562/?kA1f1000000WzbS

 

On a Windows Server 2008, 2012 or 2016, install the Wireless LAN Service. If not installed, JNPRTtlsProvider.dll will fail to register during the Pulse client installation.


Open Server Manager
Select Features > Add Feature
Select Wireless LAN Service
Click Install > Close > Done

PCS Expert
Pulse Connect Secure Certified Expert

View solution in original post

2 REPLIES 2
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Moderator

Re: Windows Server 2016 installation fails

@abarraga This KB should help - https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40562/?kA1f1000000WzbS

 

On a Windows Server 2008, 2012 or 2016, install the Wireless LAN Service. If not installed, JNPRTtlsProvider.dll will fail to register during the Pulse client installation.


Open Server Manager
Select Features > Add Feature
Select Wireless LAN Service
Click Install > Close > Done

PCS Expert
Pulse Connect Secure Certified Expert

View solution in original post

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New Contributor

Re: Windows Server 2016 installation fails

Thanks, it works fine!