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Windows unable to login after install PCS Client

pslum
New Member

Windows unable to login after install PCS Client

Hello Everone

          Have any of you experience where HP EliteBook 840 G5 Notebook or HP EliteBook 830 G6 Notebook. When after install ps-pulse-win-9.1r15.0-b15819-64bit-installer. After user shutdown and bootup the Windows, when reach the windows login screen. User press enter+ctr+dlt button to login. But all user see is a blur screen and unable to enter the username & password login to windows.

          Our customer has to reboot the laptop and login as safe mode. Disable the PCS client service then user can login.

 

regards

Anthony

1 REPLY 1
zanyterp
Moderator

Re: Windows unable to login after install PCS Client

that is not something we have reports of yet; i am sorry you are seeing this
is it only on those models?