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deactivate and activate WiFi intel AC 9560

New Contributor

deactivate and activate WiFi intel AC 9560

Maybe somebody can help me.

In my company we bought new Dell Latitude 5500 Notebooks with Intel WiFi AC 9560.

 

Everytime i restart my Notebook i have to deactivate and activate my WiFi over device manager becouse if i dont do this its not working stable.

 

Installed is a Win10Pro 1903 and the same problem on a Win10Pro 1809. Have somebody the same Problem?

PulseSecure 9.1r2.0-b901 is also already installed.

 

BR

3 REPLIES 3
Moderator
Moderator

Re: deactivate and activate WiFi intel AC 9560

Did you try updating the Wifi drivers from Dell support site?

 

Any changes after unchecking the "Juniper Network Service" option under Wifi adapter properities?

Pulse Connect Secure Certified Expert
New Contributor

Re: deactivate and activate WiFi intel AC 9560

Hi,

 

i made a cmd file to deactivate and activate again the wifi adapter. In this case it works. If i uncheck the Juniper Network Service on my wifi adapter it looks like it works. 

Is this a bug in PulseSecure?

 

BR

Moderator
Moderator

Re: deactivate and activate WiFi intel AC 9560

Incompatibility between Intel WiFi 9560 and Pulse Client has been reported and being investigated.

However, disabling the WiFi adapter is new, as we have seen issue related to resource access when 9560 adapter and Pulse client was used.
Pulse Connect Secure Certified Expert