windows 11 constant "juniper netword service" checkbox disabled

[h2mille]

Hello,
I'm in this luxuary situation when Secure Pulse works on my windows 11 computer. But it works only when I enable   "juniper netword service" from "Pulse Secure" network interface.
Each time I disconnet or reconnect, I must check this box again. And each time I try this, the interface disappear and reappear quickly, forgetting I checked th box in privious instance few seconds ago. So I must try dozens of time before getting it working. This is very annoying.
Is it sow way to get this ckeckbox checked by default? if not, is it a super fast way to check this box as a powershell command?
Thanks for your help

[zanyterp]

i am not sure on the ability to check for it quickly; however, yes, it is expected to be disabled by default. what type of connection are you using? what version of the pulse client are you using?

[h2mille]

Thank you for you answer.
I
use: 
Pulse secure v9.1.12 (10247)
Windows 11 Pro v22H2 build 22621.1

I use a preconfigured connection from my customer's https server. All other information seems private so I can't copy past the server ip ID and so on

As the only way it works without reconnection is when the checkbox is enable, I'd love to get an option to get it enable by default or an easy way to force it enable. But if you have a smarter solution, please tell me :

[zanyterp]

can you check with your customer for an updated version? 9.1r12 does not have support for windows 11. i do not know if it will resolve the issue, as that driver should not be used, but it is worth checking
can you also check what connection type is shown when you look at the details?

[h2mille]

Thank you for your answer. I didn't know I didn't use latest software version, how do I upgrade from my side?
It will be quite hard for me, single person company, to get some server update from my customer, on something that works, into something that can break everything. Because changing something that works can always be the source of many issues.
If there is no security issue, or other important issue with this version, I won't get any move from my customer. A solution, is if you could break this specific version, so my customer will be obliged to upgrade? Just joking...or kind of joking.

About the coonection type, this is all the information I have and that I can give:

 Temps de session restant :
 Durée de la session :
 Type de tunnel :  VPN  
 Type VPN :  SSL/VPN  
 Adresse IPV4 :
 Octets entrants :
 Octets sortants :
 Source de connexion :  Préconfiguré  
 Connexion définie :    
     Nom :
     Propriétaire :
     Dernière modification :
     ID de serveur : 
     Hôte du téléchargement :
     Heure du téléchargement : 

Now, I have a problem: disconnection. I have a solution: check the checkbox "juniper netword service". When it's checked, it works magically. But this is pretty hard to do. So please, is it a way, that this can be done easily?

[zanyterp · Accepted solution]

thank you for the update; i am sorry to hear about the struggles. i think it may be that they have enabled the functionality that disables that driver by default (as it should not be needed).
for the client software upgrade, they do not need to upgrade the server software; single clients can be upgraded without needing to send to all users. an account with software permissions needs to be created at my.pulsesecure.net; however, if you do not have a PCS yourself, i am not sure if that can be granted.

[h2mille]

At last I could get the updated client on NOT updated server, it works great on Win11, and the Juniper network service box is kept unchecked, which is now fine. thank you!

[zanyterp]

glad to hear it is working; thank you for letting us know