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Asking credentials twice

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New Contributor

Asking credentials twice

Hi,
anyone encountered this kind of problem on ios?

Every time users try to login, they receive a username/password error, then when entering them a second time, they can connect normally.

We are using iPhones and iPads with the latest version (8.4.1)

Thanks!
2 REPLIES 2
New Contributor

Re: Asking credentials twice

I found my problem. I had written our domain name in the "Domain" field of the configuration of the connection.

Once the information was removed, it worked perfectly.
Moderator

Re: Asking credentials twice

Thank you for letting us know what the solution was