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Pulse Secure Forums site doesn't display reply, flag, thumbs-up etc icons when viewing articles with IE11.

Occasional Contributor

Pulse Secure Forums site doesn't display reply, flag, thumbs-up etc icons when viewing articles with IE11.

I am trying to reply to a conversation but the icons for reply and other actions are not shown in IE11 (edge) with Windows 7 Pro.

I viewed in Chrome and I can see the icons.

In IE11 I can hover where the icons should be and the pointer arrow will change to the pointer finger and minor pop-up will display the function so the items are there. IE7-10 do not show the icons either.

I've seen this before with IE11 on other sites and if I add the web site to Trusted sites the icons show up. (Using the Reply button doesn't work well for IE11 or for Chrome - it's kind of overlaid on the same page making it hard to use.)

The web page I'm looking at for this is [url]https://forums.pulsesecure.net/topic/pulse-desktop-clients/1003716-connecting-with-nc-8-1-12-56235-gives-the-number-of-concurrent-users-signed-into-the-system-has-exceeded-the-system-limit/?page=1#post1003740 [/url]

If I enable compatibility view I still don't see the icons and get a pop-up "xdomain (https://forums.pulsesssecure.net): requires 'JSON' and this browser does not support it"

If I use F12 to view the control panel in IE I am told [i]HTML1527: DOCTYPE expected. Consider adding a valid HTML5 doctype: ""[/i]. (Obviously as a visitor to the site I cannot change the site's code so that's not a viable solution for me - on my own that is.)

I've seen that "solution" on another web site but they address a different JSON control/line of code.

I've also seen a solution involving adding a key to the registry: [url]https://www.codeproject.com/Tips/216175/View-JSON-in-Internet-Explorer
The key is: [HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/json]
"CLSID"="{25336920-03F9-11cf-8FD0-00AA00686F13}"
"Encoding"=hex:08,00,00,00[/url]

Can anyone suggest a solution other than trusted sites or changing the registry? (Both of those seem a bit overboard.)



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4 REPLIES 4
Community Manager

Re: Pulse Secure Forums site doesn't display reply, flag, thumbs-up etc icons when viewing articles

Thanks - Can you confirm the URL you are looking at?

 

The URL you provided points to:

https://forums.pulsesecure.net/topic/pulse-desktop-clients/1003716-connecting-with-nc-8-1-12-56235-g...

 

Which redirects to here on the new site:

https://community.pulsesecure.net/t5/Pulse-Desktop-Clients/Connecting-with-NC-8-1-12-56235-gives-quo...

 

 

 

Community Manager

Re: Pulse Secure Forums site doesn't display reply, flag, thumbs-up etc icons when viewing articles

Hello @PReinie - can you confirm whether this is still a problem?

 

Occasional Contributor

Re: Pulse Secure Forums site doesn't display reply, flag, thumbs-up etc icons when viewing articles

The "Reply" button now shows up in IE, but not the thumbs up inside the box on the lower left (next to the kudos count).

 

Also, in your post informing me of the new URL (site) the old URL redirects to Chrome shows a chain/link that IE doesn't show. Hovering over the link says "Contains a hyperlink". (Clicking on it does nothing in Chrome.)

The chain/link shows up under the post's title before the sentence "Thanks - Can you confirm the URL you are looking at?"

 

Basically, in IE11 it is still a problem.

Highlighted
Occasional Contributor

Re: Pulse Secure Forums site doesn't display reply, flag, thumbs-up etc icons when viewing articles

Yes, that redirected URL is the one.

 

Here is what I see in Chrome that IE11 doesn't show:

Missing from IE11 when site not trusted.

I don't know if that image got inserted or not and there doesn't seem to be a preview button. Instead of an image I just see some text. At least the text cannot be edited so maybe posting will insert the image.