P1 Lab environment logon issue

[shbeuving]

Hi Guys, 
I'm setting up an P1 lab environment to determin if we need it for our appliance management. Since I don't have 40hrs a week for discovering new features, somehow our passwords on the management interface doesn't work anymore. 

Is there a way to reset the admin passwords for Pulse One / P1 via the CLI? 

*I found the option to (re)provision the environment, but I think it will als 'destroy' the temp. licenses. 

[zanyterp]

if you are referring to resetting the web admin password, no
you can use the option for resetting the password on the login page and Pulse One will send an email through your SMTP server

[shbeuving · Accepted solution]

hi @zanyterp ,

The issue is / was that the P1 server could'nt communicate with the SMTP server. 
Based on your suggestion regarding SMTP, I found the following KB article which allow me to fix the issue.
https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB44002 

Cheers! 

[zanyterp]

you are welcome; glad to hear you were able to find the solution