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Couldn't connect user for 802.1X authentication in policy secure

kiruba
New Contributor

Couldn't connect user for 802.1X authentication in policy secure

Hi. I am testing different user authentication such as Mac auth, 802.1x auth, etc.,. in the pulse policy secure using pulse client. I could connect all the users such as employee, contractor, etc.,. created in pulse secure. But I am having an issue connecting the user for 802.1x authentication. The network adapter in the windows VM used for testing the 802.1x auth is named as PPS_Enterprise. The Extreme-Netlogin-vlan value is given as PPS_Ent and the Extreme-security-profile value is given as Enterprise. The cert is given as Acmegizmo_demo_root. All these are created in the user > pulse secure client > connection > corporate connection. Now when I enable the PPS_Enterprise adapter and try to connect the Enterprise user for 802.1x auth, the user is not getting connected and does not show any error message of why it is not getting connected.
Any idea or solution to solve this issue?

1 REPLY 1
zanyterp
Moderator

Re: Couldn't connect user for 802.1X authentication in policy secure

i would recommend checking with our support team