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Installed RHEL6.1 and SBR Carrier 7.5 still unable to start sbrd service.

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Occasional Contributor

Installed RHEL6.1 and SBR Carrier 7.5 still unable to start sbrd service.

Hello, following the guidelines, I prepared a server with Red Hat Enterprise Linux v6.1, installed SBR and I still get the same error message I got on Scientific Linux and CentOS machines:

 

[root@JuniperSBR2 install]# service sbrd start
Starting radius server processes
RADIUS: Process ID of daemon is 11698
RADIUS: Starting DCF system
[root@JuniperSBR2 install]# Document Root: /opt/JNPRsbr/radius/
RADIUS:
RADIUS: Steel-Belted Radius licenses
RADIUS: License String: Additional Info:
RADIUS: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Run license - expires 5/31/2013 - 1k sessions
RADIUS:
RADIUS: Total concurrent sessions licensed: 1000
RADIUS:
RADIUS: Allowed Transactions Per Second: 100 TPS
RADIUS:
RADIUS: Licenses enable this server to:
RADIUS: Run
RADIUS:
RADIUS: Licensed for Steel-Belted Radius Carrier
RADIUS: Attribute Editing enabled
RADIUS: Unable to initialize 3GPP2 Mobile IP
RADIUS: Failed to initialize Radius administration infrastructure
RADIUS: DCF system failed to start (hr = -2147467259 from dcfWaitStarted)
RADIUS: failed to start Radius Server ...
RADIUS: system.log: 02/27/2013 10:36:04: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/27/2013 10:36:04: (0) from: SbrLegacyStartup.cpp:39
RADIUS: system.log: 02/27/2013 10:36:04: message: Legacy startup failed
RADIUS: system.log: 02/27/2013 10:36:04: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:04: (1) from: /home/localBuild/20130107075812/Source/SBR/../fsw/Linux/dcf1/include/dcf/dcfObj
RADIUS: system.log: 02/27/2013 10:36:04: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/27/2013 10:36:04: (0) from: DcfInstanceBuilder.cpp:317
RADIUS: system.log: 02/27/2013 10:36:04: message: instance 'SbrLegacyStartup' returned an error from Start(), cannot continue starting the component
RADIUS: system.log: 02/27/2013 10:36:04: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:04: (1) from: dcfInitEngineClient.cpp:58
RADIUS: system.log: 02/27/2013 10:36:04: message: Exception Handled
RADIUS: system.log: 02/27/2013 10:36:04:
RADIUS: system.log: 02/27/2013 10:36:04: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/27/2013 10:36:04: (0) from: dcfInitEngineImpl.h:212
RADIUS: system.log: 02/27/2013 10:36:04: message: error return from IDcfInitWork:Smiley FrustratedtartWork
RADIUS: system.log: 02/27/2013 10:36:04: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:04: (1) from: dcfInitEngineImpl.cpp:220
RADIUS: system.log: 02/27/2013 10:36:04: message: init engine run failed with exception thrown
RADIUS: system.log: 02/27/2013 10:36:04: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:04: (2) from: DcfInitEngine.cpp:89
RADIUS: system.log: 02/27/2013 10:36:04: message: Exception Handled
RADIUS: system.log: 02/27/2013 10:36:04:
RADIUS: system.log: 02/27/2013 10:36:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/27/2013 10:36:05: (0) from: dcfInitThreadContext.cpp:55
RADIUS: system.log: 02/27/2013 10:36:05: message: failed to start system
RADIUS: system.log: 02/27/2013 10:36:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:05: (1) from: dcfInitThreadContext.cpp:59
RADIUS: system.log: 02/27/2013 10:36:05: message: Exception Handled
RADIUS: system.log: 02/27/2013 10:36:05:
RADIUS: system.log: 02/27/2013 10:36:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/27/2013 10:36:05: (0) from: dcfInitThreadContext.cpp:55
RADIUS: system.log: 02/27/2013 10:36:05: message: failed to start system
RADIUS: system.log: 02/27/2013 10:36:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:05: (1) from: dcfInitThreadContext.cpp:59
RADIUS: system.log: 02/27/2013 10:36:05: message: Exception Handled
RADIUS: system.log: 02/27/2013 10:36:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:05: (2) from: dcfInitThreadContext.cpp:60
RADIUS: system.log: 02/27/2013 10:36:05: message: aborting start up process due to exception
RADIUS: system.log: 02/27/2013 10:36:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/27/2013 10:36:05: (3) from: dcfInitThread.cpp:241
RADIUS: system.log: 02/27/2013 10:36:05: message: Exception Handled
RADIUS: system.log: 02/27/2013 10:36:05:
RADIUS: Initialization failure, server shutting down
RADIUS: Server shut down after failure
RADIUS: DCF system shutting down
RADIUS: DCF system failed to shut down (bad hr -2147467259 from dcfWaitStopped)

 

Am I doing something wrong? Smiley Sad Help please. 

10 REPLIES 10
Highlighted
Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

Hi,

 

There could be a number of items that could be incorrect. Reviewing your radius.ini configuration would be requested. Also, are you attempting to place SBR Carrier 7.1 on RHEL or is it 7.4.1?

 

Thanks,

 

Jason

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Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

Sorry, it was a typo, SBR carrier 7.5 is the one Im using. 

 

 

Highlighted
Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

Hi,

 

Okay, thanks. So you downloaded the Linux version of SBR Carrier 7.5?

 

Would need to check out your radius.ini. Sometimes if there is a misconfiguration in this configuration file, it can cause some issues with startup.

 

Regards,

 

Jason Frantz

JTAC, SBR Carrier

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Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

Is the system name as displayed by  "uname -n"  resolvable?  If not, try adding it to /etc/hosts or your DNS and see if it helps.

Highlighted
Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.5, still unable to start sbrd service.

It's a new installation so I haven't changed anything yet, but please review.

 

 

Highlighted
Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

Bgoddard, I believe it is

 

[root@JuniperSBR2 radius]# uname -n
JuniperSBR2

Highlighted
Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

The startup log would let us know more about what's failing to load when its starting.  Do you have the 20130226.log file?

 

 

Highlighted
Occasional Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

Yes of course. 

 

I'm attaching it. 

Contributor

Re: Installed RHEL6.1 and SBR Carrier 7.1, still unable to start sbrd service.

make sure JuniperSBR2 can resolve to an IP address on the server.  /etc/hosts would work.

 

It looks like SBR isn't able to get an IP addtess to bind to which is causing the failure.

 

              02/26/2013 17:30:37: Failed to get IP addresses for JuniperSBR2. Error: -2