Junos Pulse with 802.1x on EX3300 Issue help

[bc456_]

Hi experts,

I am new to junos UAC and junos pulse client.

We are tying to use layer 2 802.1x authentication via junos pluse client with UAC.  protocol dot1x is configured on layer2 switch ex3300 and junos pulse is installed on windows 7. they work fine.

But now, we would like to put things to where they were before dot1x and junos pulse authentication.

we deactivated protocol dot1x and uninstalled junos pulse from pc. since then, windows cannot connect to the network anymore.

are we missing anything here?

what is the proper way to back out ? any proper steps are well appreciated.

Thank you,

[Raveen_]

Hi

Could you check if Extensible Authentication Protocol service is running in windows machine?

If it running, can you stop the service and then check if you can access network?

How:

Open services.msc --> Find Extensible Authentication Protocol -> Right Click and Stop the service.

Regards,

Raveen

[bc456_]

Hi,

Thank you for your reply. I tried it did not work.

[Raveen_]

No Pulse and native dot1x supplicant enabled, no dot1x configuration in switch-port, yet not working strange!

Please open up a ticket with JTAC for further investigation.

In the meantime, can you paste switch configuraiton and screen-shot of properties of NIC.

Regards,

Raveen

[bc456_]

Hi,

this is the config i have on the switch for this particular interface. do you know on top of your head any troubleshooting command for this?

deactivate protocols dot1x authenticator interface ge-3/0/10.0
set protocols dot1x authenticator interface ge-3/0/11.0 supplicant multiple
set protocols dot1x authenticator interface ge-3/0/11.0 retries 3
set protocols dot1x authenticator interface ge-3/0/11.0 quiet-period 60
set protocols dot1x authenticator interface ge-3/0/11.0 transmit-period 30
set protocols dot1x authenticator interface ge-3/0/11.0 mac-radius
set protocols dot1x authenticator interface ge-3/0/11.0 reauthentication 3600
set protocols dot1x authenticator interface ge-3/0/11.0 supplicant-timeout 30
set protocols dot1x authenticator interface ge-3/0/11.0 server-timeout 30
set protocols dot1x authenticator interface ge-3/0/11.0 maximum-requests 3

Thank you,

[Raveen_]

1. I reckon, you have connected machine to switch-port ge-3/0/10.0

2. After deactivating dot1x configuration, have you committed the configuration?

3. You could try try deleting the configuration and commit again with 'commit full'

Regards,

Raveen