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Manually UnInstall OAC?

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Frequent Contributor

Manually UnInstall OAC?

Hi all,

 

Is there a document that tells have to manually remove all the bits and pieces of OAC?   One of our laptops had an unsucessful uninstall and when they try and re-install it says "JOAC has encountered errors and has rolled back".

 

There is no uninstall app to remove the rest of it now and nothing to "roll back" to, so we are stuck....

 

Thanks.

 

-S

2 REPLIES 2
Super Contributor

Re: Manually UnInstall OAC?

Hi,

 

The below knowledge base link has information on how to Uninstall Odyssey Access Client using the command line manually.

 

Please access the link & follow the steps for  your issue resolution.

 

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB13330&cat=ODYSSEY_SERIES&actp=LIST

 

Hope this helps.

 

Note: If I have answered your questions, you could mark this post as accepted solution, that way it could help others as well. Kudo will be a bonus thanks!

Regards,
Kannan

Contributor

Re: Manually UnInstall OAC?

Can you try reinstalling it again, before uninstalling? Sometimes that helps.