OAC not using the cached windows password?

[pnpn_]

hi, we're using peap/ms-chapv2 with OAC as the supplicant.

i'm developing a custom oac installer and want oac to use the cached windows password and not to ask the user to enter their password. this installer file works well with some users, but on some users, they got prompted to enter the password.

these people are using the same model laptop and using running the same image. is there any reason why oac doesn't take the cached windows password?

thanks.

[pnpn_]

i'm running oac 5.3 32-bit on win xp + sp3

[apaul_]

Hi,

I am thinking you configured OAC to Use Windows password.

Odyssey obtains the username and password used during a Windows login. The dialog above appears when Odyssey cannot retrieve the password.

Does OAC always prompts for password these users?

[pnpn_]

yes, OAC always prompt to enter the password for some people.

for other people, they don't get prompt

[apaul_]

I recommend that you open up a case with JTAC on this issue

Seems like we may have to dive deep into logs and the failure scenario itself, to identify what happening in this case.