Hi,
we have a strange problem with the new Pulse for Linux included in the 8.1r7 release:
https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40126/?l=en_US&fs=Search&pn=1&atype=
The client works without any problem from inside our LAN network but doesn't work from outside (the classical use of a vpn) EG: from home connected to an ADSL provider
Note that every other version of Pulse works in any situation (Windows, Mac, Mobile ecc....) so i can exclude networking problems.
When i launch the PulseClient.sh command with the correct paramenters, i enter my username password but the client exit without any message. From the log client/side, i see:
20160211121822.64794 ncsvc[p6805.t6805] ncsvc.info New ncsvc log level set to 5 (nccommon.cpp:75)
20160211121825.631341 ncsvc[p6805.t6805] sysdeps.info restoring DNS settings... (sysdeps.cpp:975)
20160211121825.631482 ncsvc[p6805.t6805] sysdeps.error rename /etc/jnpr-nc-resolv.conf => /etc/resolv.conf failed wirh error 2 (sysdeps.cpp:978)
20160211121825.631529 ncsvc[p6805.t6805] sysdeps.error rename /etc/jnpr-nc-hosts.bak => /etc/hosts failed wirh error 2 (sysdeps.cpp:982)
20160211121825.998226 ncsvc[p6805.t6805] dsclient.para DSClient::authenticate(): user:
[email protected], password:..., cert:0, realm:AR-unitn-ldap-ad (dsclient.cpp:284)
20160211121826.617225 ncsvc[p6805.t6805] DSInet.info IVE host vpn-ssl.unitn.it resolved to 193.205.206.57, port 443 (dsinet.cpp:311)
20160211121826.617337 ncsvc[p6805.t6805] DSInet.info IVE host vpn-ssl.unitn.it resolved to 64:ff9b::c1cd:ce39, port 443 (dsinet.cpp:311)
20160211121826.617740 ncsvc[p6805.t6805] http_connection.para Starting a timed connect with SSL session 0x95a0278, proxy (null):0, and timeout 30 (http_connection.cpp:236)
20160211121826.617816 ncsvc[p6805.t6805] http_connection.para Entering state_start_connection (http_connection.cpp:351)
20160211121826.617855 ncsvc[p6805.t6805] http_connection.para Remote Address: ip=193.205.206.57, port=443, familiy=2 (http_connection.cpp:799)
20160211121826.617887 ncsvc[p6805.t6805] http_connection.para Remote Server=vpn-ssl.unitn.it (http_connection.cpp:801)
20160211121826.617921 ncsvc[p6805.t6805] http_connection.para Local Address: ip=0.0.0.0, port=0, familiy=2 (http_connection.cpp:806)
20160211121826.617952 ncsvc[p6805.t6805] http_connection.para Proxy Address: ip=(null), port=0, familiy=0 (http_connection.cpp:811)
20160211121826.648256 ncsvc[p6805.t6805] DSInet.error failed to connect to (vpn-ssl.unitn.it) error 110 (dsinet.cpp:383)
20160211121826.648368 ncsvc[p6805.t6805] dsclient.error unable to open URL: (https://vpn-ssl.unitn.it) with error -7 (dsclient.cpp:299)
20160211121826.648417 ncsvc[p6805.t6805] ncapp.error Failed to authenticate with IVE. Error 2 (ncsvc.cpp:253)
20160211121826.648463 ncsvc[p6805.t6805] dsncuiapi.para DsNcUiApi::~DsNcUiApi (dsncuiapi.cpp:83)
do you have any idea of what's wrong ?
Thank you !
Massimiliano
