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Pulse Secure Compliance Issue Windows Defender Invalid but I have McAfee

New Contributor

Pulse Secure Compliance Issue Windows Defender Invalid but I have McAfee

 
3 REPLIES
New Contributor

Re: Pulse Secure Compliance Issue Windows Defender Invalid but I have McAfee

I have Pulse Secure that gives me a compliance issue about Windows Defender is not compliant. But, this is disabled and I am running McAfee newest updated version. Windows 10 install. 

Super Contributor

Re: Pulse Secure Compliance Issue Windows Defender Invalid but I have McAfee

These compliance issue messages are generated by the Host Checker feature and are customized by the company that owns the SSL VPN you are connecting to.  The IT group that setup the SSL VPN chooses what is in compliance and required for a connection to their specific VPN server.

 

Best practice would be to give you specific information in the message as to what failed the check so you can self remediate and try again.  But if the instructions are not clear you will need to open a help desk ticket with the company that owns the SSL VPN appliance you are trying to connect to so they can tell you why your device is non-compliant.

 

Steve Puluka BSEET - IP Architect - DQE Communications Pittsburgh, PA (Metro-Ethernet & ISP) - http://puluka.com/home
Occasional Contributor

Re: Pulse Secure Compliance Issue Windows Defender Invalid but I have McAfee

Host Checker can be configured to check for multiple variables. If the VPN/IVE system you are connecting to doesn't have an updated ESAP (endpoint security assesment plug-in) software package and your AV software is up to date, the ESAP package may need to be updated to support your AV software version.