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Pulse desktop client didn't reconnect after sleep

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Occasional Visitor

Pulse desktop client didn't reconnect after sleep

Hi,

 

we have PPS and user will connect wireless using pulse secure UAC client.

i understand if pulse desktop client is designed to auto-reconnect after machine pc waking from sleep.

we observed an issue that some windows 7 users, UAC client will not reconnecting after their laptop waking up from sleep, the connection became "Disconnected".

the worst is, the UAC client is "Disconnected" but on windows wireless list, it's connected to SSID like before sleep.

we're using Pulse desktop client 9.1R3 with credential provider enabled.

 

any idea ?