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Passive monitoring detected an error: Read error. Failed to read data from this node.

SOLVED
subheeshv
New Contributor

Passive monitoring detected an error: Read error. Failed to read data from this node.

Can anyone help us

One pool of the traffic manager showing below alert

Passive monitoring detected an error: Read error. Failed to read data from this node. First failed 25 minutes ago, last tested 39 seconds ago.

But I can able to ping the node for the traffic manager.

The website of this node also showing "javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake"

what might be th issue?

1 ACCEPTED SOLUTION

Accepted Solutions
pwallace
Community Manager

Re: Passive monitoring detected an error: Read error. Failed to read data from this node.

This could be because there is a mismatch between the SSL/TLS settings between vTM and the back-end nodes - for instance, if vTM attempts a type of TLS connection which has been disabled by the server.

 

If you enable log!server_connection_failures and log!ssl_failures on the Virtual Server, then you should see more information about what is going on, but the best thing to do here would be to raise a support call so our team can take a closer look at the problem.

View solution in original post

2 REPLIES 2
pwallace
Community Manager

Re: Passive monitoring detected an error: Read error. Failed to read data from this node.

This could be because there is a mismatch between the SSL/TLS settings between vTM and the back-end nodes - for instance, if vTM attempts a type of TLS connection which has been disabled by the server.

 

If you enable log!server_connection_failures and log!ssl_failures on the Virtual Server, then you should see more information about what is going on, but the best thing to do here would be to raise a support call so our team can take a closer look at the problem.

View solution in original post

subheeshv
New Contributor

Re: Passive monitoring detected an error: Read error. Failed to read data from this node.

Thanks for the reply.We will follow the suggested process