Welcome to the Community!
While we still encourage the community to assist with your post, I wanted to let you I have passed your questions on to our TAC Engagement team and they will be reaching out to you shortly to gather some more information regarding your configuration so we can get you in touch with the correct group . I encourage you to continue to post in the community and let me know if there is any way I can help. Once your post is resolved, we will make sure to post the resolution back to the community to help other members.
You can find out more about the TAC Engaged program by clicking on the image below.
There are a number of options to allow more detailed logging. You can use TrafficScript to log custom info (as above), or you can use filters using the Event Log settings: