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how to debug: "Service Unavailable" messages

busyme
Visitor

how to debug: "Service Unavailable" messages

What would be the best way to debug the "Service Unavailable" error?

  • I am running VTM 22.1 community edition,
  • having two VS.
  • The error 500 shows up randomly
  • More errors show up after clearing cookies.
  • errors logs do not show anything strange. 
  • I have removed the monitor. - did not help.
  • the destination node is up and running. 
  • "Connect failure - Connection Refused" shows up on random. ( no issues on destination hosts )
1 REPLY 1
rhenders
Pulser

Re: how to debug: "Service Unavailable" messages

Typically, HTTP 500 errors are generated when a server is unavailable.  Because this is a generic error, I recommend opening up a Technical Support ticket with Ivanti Support to troubleshoot further.