Dear All, I have critical issue here with SA6500 v6.2R2-1. Our customer have web application (HTTP) that allowed user to download Ms.Excel files. When users download and save the file over SSL-VPN, there has no problem. But when user download and immediately open the file used their spreadsheet applications (example Ms.Excel) they got error message. But when user directly download and immediately open the file without using SSL-VPN there has no problem. error message capture : There is investigation i have been tested : - User using Windows XPSP2, Internet Explorer 6 SP2 (v6.0.2900.2180) and Ms.Excel 2003 FAILED to open that file. - User using Windows XPSP2, Internet Explorer 6 SP2 (v6.0.2900.2180) and Ms.Excel 2007 FAILED to open that file. - User using Windows XPSP2, Firefox and Ms.Excel 2003 SUCCESSFUL to open that file. - User using Windows XPSP2, Internet Explorer 7 and Ms.Excel 2003 SUCCESSFUL to open that file. - User using Windows XPSP3, Internet Explorer 6 SP3 (v6.0.2900.5512) and Ms.Excel SUCCESSFUL to open that file. - User using Windows XPSP3, Internet Explorer 7 and Ms.Excel 2007 SUCCESSFUL to open that file. - User using Windows XPSP3, Firefox and Ms.Excel 2007 SUCCESSFUL to open that file. - User using Ubuntu 8.10, Opera 9x and Open Office 2.4 SUCCESSFUL to open that file. So the conclusion from my investigation are the only problem when user using IE6 SP2 (v6.0.2900.2180). And my question are : - are this came from SA because of the compatibility issue ? - if yes, how to fix this ? i very appreciate if any one can help me as soon as possible regards, ND
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