Hi,   We run two SA4500 portals on version 7.2R8 and we have the following issue.   One of our customers (person A) logins in on the SA4500 in a Citrix session and opens a terminalsession on the SA4500 appliance. They have no issues in that session but the trouble starts when they log off on the SA4500: the juniperclientsetup.exe does not shut down and remains in their Windows taskmanager.   When Person B logs on the SA4500 (from a different Citrix session) and tries to connect to the Terminalserver, he automatically takes over the Terminal session started by Person A (eventough person A did log off from the appliance).   Anyone any idea what this is causing and better, how to fix it?   Best Regards, Joris ... View more

Hi everyone, We have one SA2000 appliance with a large configuration and we want to export this configuration and import it on our new SA4500. Currently i cannot do this because the SA2000 runs on firmware 5.5R1 and the SA4500 runs on 6.3R2. What are my options to get this done? I tried to downgrade the SA4500 to version 5.5R1 but that doesn't work! He only seems to run on a minimal version of 6. I cannot bring the SA2000 offline or upgrade to version 6.3R2 because that will interrupt all customers. ... View more