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10-29-2017
10-29-2017
pauljmu_
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01-14-2014
08:23:PM
I can confirm the issue in 8.0r1 but the steps you had listed I had tried before coming here to see if there was a better fix besides telling our users to add an exception. They did work to allow my HOB client to work again after the update.
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01-06-2013
07:03:PM
We just had a couple users reporting the issue where their Windows 8 RDP sessions are continuously getting disconnected. Has disabling the bluetooth amp worked for any of you?
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06-19-2012
04:41:PM
We have a group policy in place that starts c:\program files\Internet Explorer\iexplore.exe and opens a default site for our users. With Windows XP things work great and clients are able to access Juniper with no issues. We are beginning to test rolling out Windows 7 64 Bit. When the user tries to login to Juniper with the Internet Explorer that opens at startup (64 bit IE), you get caught in a loop and are never able to install the JuniperSetupClient.cab. If I close that page and client the Internet Explorer icon and try to access the page, than things work fine. Has anyone had any experience with this issue? Thanks for any info.
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04-13-2012
07:23:AM
I recently ran into a problem on my Mac where when I try to launch the HOB Client RDP. After putting in the computer name I am trying to connect into, I get an "error: Click for details". When I click for details I get the information below. I know the issue is in my user id because I created another account and I can use it to work with no issues. I'd like to fix my user account though since this is the primary account on my Mac. I'm running Mac OS X Lion. Thank you for any information that may be useful to resolve this. Java Plug-in 1.6.0_31 Using JRE version 1.6.0_31-b04-415-11M3635 Java HotSpot(TM) 64-Bit Server VM User home directory = /Users/myuserid ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message l: dump classloader list m: print memory usage o: trigger logging q: hide console r: reload policy configuration s: dump system and deployment properties t: dump thread list v: dump thread stack x: clear classloader cache 0-5: set trace level to <n> ---------------------------------------------------- java.lang.SecurityException: attempted to open sandboxed jar https://worklink.com/dana-cached/webapplets/vc0/rewritten/applet_10000,DSID=d416872acb86f0a7f63da64521f9a68a+/lib/jwtwebJ2.jar as a Trusted-Library at com.sun.deploy.security.CPCallbackHandler$ParentElement.checkResource(CPCallbackHandler.java:358) at com.sun.deploy.security.DeployURLClassPath$JarLoader.checkResource(DeployURLClassPath.java:852) at com.sun.deploy.security.DeployURLClassPath$JarLoader.getResource(DeployURLClassPath.java:952) at com.sun.deploy.security.DeployURLClassPath.getResource(DeployURLClassPath.java:234) at sun.plugin2.applet.Plugin2ClassLoader$2.run(Plugin2ClassLoader.java:969) at java.security.AccessController.doPrivileged(Native Method) at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Plugin2ClassLoader.java:958) at sun.plugin2.applet.Applet2ClassLoader.findClass(Applet2ClassLoader.java:134) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Plugin2ClassLoader.java:249) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Plugin2ClassLoader.java:179) at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Plugin2ClassLoader.java:239) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Plugin2ClassLoader.java:179) at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Plugin2ClassLoader.java:160) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Plugin2ClassLoader.java:678) at sun.plugin2.applet.Plugin2Manager.createApplet(Plugin2Manager.java:3045) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Plugin2Manager.java:1497) at java.lang.Thread.run(Thread.java:680) Exception: java.lang.SecurityException: attempted to open sandboxed jar https://worklink.com/dana-cached/webapplets/vc0/rewritten/applet_10000,DSID=d416872acb86f0a7f63da64521f9a68a+/lib/jwtwebJ2.jar as a Trusted-Library
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11-23-2011
07:01:AM
We bought a 2nd power supply for both of our boxes and the extra power supplies did not come with a power cord. At $500 I guess it was too much of a deal to throw that in.
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10-19-2011
11:34:AM
Has anyone heard anything new on SVW support and Windows 7 64 bit?
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10-05-2011
01:22:PM
John, We had the issue for a couple months due to upgrading from 6.5 to 7.0R4 and the resolution from Juniper was to create a group policy to exclude the Juniper settings folder from being written to the network folder. It works but I hope they resolve the issue in a newer release to avoid having to create the policy. Paul
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04-14-2011
09:39:AM
FYI - It doesn't appear you can post with IE 9. We are still having the issue. I opened a case with support but they have been unable to help me find the root cause. I've done a webex showing the error 1st hand and uploaded the logs requested. I just uploaded a winaudit log for them yesterday in the hopes that sheds some light. This is what I've discovered while trying to find a solution: What I've noticed is that the error seems to only effect the user reporting the issue. If I log into the laptop with my account I can't get the error to occur in the attempts I make to login. We have a test box and I upgraded it to version 7.1. I used one of the machines having an issue to login to 7.1 which is a copy of our production system. The host checker worked fine. I then used the same account to log back into 7.0 which had just failed before logging into test with no issues. Yesterday we had a laptop that the pc group rebuilt that was having the issue. The user logged back into the laptop and received the hcutil.dll error. I then disabled her roaming profile and removed the local profile. When the account logged back in with a new profile the host checker began working again. I don't know if any of the options will provide a permanent solution to the issue but it has gotten the user back up and running. It would be nice to figure out what is actually causing the problem.
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03-04-2011
09:16:AM
Here is what shows up in the event log.
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03-03-2011
02:32:PM
The issue only seems to appear on one of our links. The fix has been to uninstall and reinstall the Host Checker software and then they are able to connect in again but eventually it comes back again. I opened a case with support and they need the registry changed and logs captured so I trying to get that information from someone who is patient enough to stay broken. I upgraded the ESAP in the hopes that it would fix the issue but it did not help. I had not looked in the MS logs.
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02-18-2011
09:13:AM
We recently upgraded to version 7.0R4 and have had some users get the error hccutil.dll is not found - reinstalling may resolve issue when the Host Checker should be running. I'm wondering if anyone else may have seen this error and if there is something that can be done to prevent it from occuring? Thanks for any tips.
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02-03-2011
10:49:AM
I have the same issue on our production SA6000 box. Every time it gets rebooted the power cable has to be unplugged and you have to wait for the power light to go off before it will actually start processing its scripts. Having the console connected doesn't tell you anything because nothing displays. I happened to have the initial experience at a 11 pm Saturday night reboot. I thought our box had died but support gave me the tip to wait till the power discharges before plugging it back in. I did an upgrade a couple weeks ago and was on-site with the console connected and had the same issue. It would be nice to find a way to fix the issue.
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02-03-2011
10:45:AM
We have a test and production box. The test box upgraded fine from 6.5. Our production box the power has to be pulled after rebooting it every time but it has been in production now for a few weeks with no issues.
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11-18-2010
08:42:AM
I am trying to find out from our Sales Engineer about getting custom bookmarks for Mac clients added to "enchancment" requests for a future update. When I get a response I will post what I'm told.
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10-12-2010
10:06:AM
I'm wondering if anyone has Pulse two factor authentication setup with AD and RSA token authentication for Windows Mobile devices? I am able to test the device with AD authentication unfortunately I can't test the RSA authentication since it isn't configured on our test box (Production is running 6.5). On the Pulse Windows Mobile client I don't see an option for configuring the two factor authentication. Any info would be appreciated. Thanks!
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07-14-2010
02:26:PM
Thanks for the tips to try. Unfortunately it didn't work for me using cached domain credentials. I created a .bat file to call the Kix script which then pointed to a .cmd file. Right now I have a basic .bat file that maps a couple drives but was hoping to be able to leverage the domain login script.
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07-08-2010
10:33:AM
I am trying to find a way to get our Kix login script and Group Policy settings to apply to our mobile laptop users (Windows XP) when they are using Network Connect with their Sprint air cards. The users log into the laptops with their cached network credentials. Using the air card does not allow you to use the logout when Network Connect starts option because theSprint SmartView software connection terminates on logout. I'm curious to find out if anyone has experience a similar issue and had better results finding a solution. Thanks for any assistance.
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07-30-2009
08:15:AM
I've seen the issue happen before if there was no resource policy assigned. That might be something to check. Maybe you could look at the Windows Firewall on Windows 2008 too.
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07-30-2009
08:12:AM
That is the fix for the issue. I wish Sprint would have told me. I had to figure out the isuse myself. It works great when the Rules Engine is off.
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06-30-2009
03:37:PM
Thanks for the tip on where the setting was hiding. I did change it to 32 bit but it seems that 16 bit will be the best I can provide through the Terminal Session. It is fine for the remote sessions.
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06-30-2009
10:38:AM
Did Juniper get back with anyone on the fix to this issue? I am seeing it on random customers also. I'm currently running 6.2R4 and upgraded to 6.4R2 to test it on our extra box. Both seem to still have the same issue.
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06-30-2009
06:56:AM
Is anyone else having an issue getting 32 bit color to work for the Premier RDP Client? We have some Mac users who I'm trying to have use the box under Terminal Sessions and the Launch button to connect to their work machines. I changed the value of Color Depth to 32 in the HTML for the role but the best it will shows when I connect to any workstation and check the display is 16 bit. For fun I also tried creating a link and set the color for the bookmark to 32 bit but that also only shows 16 bit when I check the display. Any tips or tricks to try to resolve the issue would be appreciated.
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