One of my users is having a problem (I personally don't agree), when he is uploading/downloading over the vpn he is getting an inactivity timeout. Now, we've been quite generous with the timeout, but he talking about uploading/downloading over 6 hours and complaining that it times out. Does the box look at the data going over the VPN tunnel to determine user activity, if so why is it timing out? Or is there an absolute timeout for the vpn tunnel that he is reaching? Forgive the questions, I'm just getting to grips with the box.
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