Hi Kita, Thanks for your response; No, this is not happening to all the end users as I mentioned the SEP got upgraded via some bigfix patch, it got installed to around 3,200 machines and only few handful of them have reported the issue so far. as far as SEP blocking anything is concerned, that should not be the case as this is working fine for a lot of users, same FW and policies are deployed on all the client machines. The strange part is the error message in the logs(please refer to the pic attached), that 'SEP [Firewall] 12.1.5337.5000 does not comply with policy with our hostchekcer policy', whereas 12.1.x is defined in both 2.7.4 and 2.7.6 ESAP versions. Is it a known behavior, even when the FW version is mentioned in the ESAP, still this error could pop-up in the logs?
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