I'm having *exactly* the same symptoms and issue (on normal or abnormal disconnect of PulseSecure VPN there seems to be some hanging condition/process, so that PulseSecure does no more respond (neither to a re-connect, not even disable the VPN service) and moreover so that normal Windows shut down can not happen and enters a hanging state. That supposedly hanging process lasts/locks for about 5-7 minutes, after which normal Windows shut down works again). Does this info help in identifying any culprit process (to kill so that PulseSecure could be used again)? Thanks for the feedback! PS: I have the issue with both PulseSecure 5.1.6 and 5.3.4, on Windows 10 v1703
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