(I have a case open for this as well) We believe we might have a bad power supply on a MAG-SM160 but trying to confirm it. A tech heard a beeping sound and narrowed it down to the back of the device. He noticed as well that the top power supply didn't have a green light on it. When logging into the UI, I go to Maintenance-System-Platform but I do not see anything regarding power supplies there as the built in documentation says it should be. We are running 8.2R4.1. This is from the built in documentation. The screenshot (Figure 210) does not show power supply information either. Displaying Hardware Status You can use the Maintenance > System > Platform page to display the hardware health status, including information about hard drives, fans, and power supplies. To display hardware health status: Select Maintenance > System > Platform to display the System Maintenance page. Figure 209 shows the system maintenance page for Policy Secure. Figure 210 shows the system maintenance page for Connect Secure. ... View more

We upgraded to 8.2R1 because we wanted to get away from using Java on the home PCs. Right now the users start jsam and then launch into a virtual desktop that they have access to. On this article (https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40138) it shows using Pulse Secure instead of Java. My issue is, I can't see where to make that available. I have taken this product over from a person who left the company that set it up, so going between all the realms, roles, resources, etc gets a little dizzying. Since the upgrade users have been prompted to install the pulse secure application but they still use Java and jsam. Is there a "how-to" out there that shows how to set that up? ... View more