...and when connecting using Firefox everything works great without a timeout. ... View more

[code] 2016-03-14 14:12:41 - jun4610-node1 - [127.0.0.1] System()[] - CRL checking started for certificate 'CN=JPPC758.DOMAIN.local' issued by CN=DOMAIN-FMCASRV-CA, DC=DOMAIN, DC=local 2016-03-14 14:12:41 - jun4610-node1 - [127.0.0.1] System()[] - The X.509 certificate for 'CN=JPPC758.DOMAIN.local' issued by CN=DOMAIN-FMCASRV-CA, DC=DOMAIN, DC=local, successfully passed CRL checking 2016-03-14 14:12:41 - jun4610-node1 - [xx.xx.xx.xx] System()[] - Host Checker policy 'cert-chk' passed on host xx.xx.xx.xx . 2016-03-14 14:12:52 - jun4610-node1 - [xx.xx.xx.xx] USER(DOMAIN)[] - User Limit realm restrictions successfully passed for USER/DOMAIN 2016-03-14 14:12:53 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[] - Primary authentication successful for DOMAIN\USER/FM AD from xx.xx.xx.xx 2016-03-14 14:13:08 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[] - Secondary authentication successful for DOMAIN\USER/FM RADIUS from xx.xx.xx.xx 2016-03-14 14:13:08 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[] - Host Checker realm restrictions successfully passed for DOMAIN\USER/DOMAIN 2016-03-14 14:13:08 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[JP TS, JP NC DRIFT] - Login succeeded for DOMAIN\USER/DOMAIN (session:3f4aafcd) from xx.xx.xx.xx. 2016-03-14 14:13:23 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[JP TS, JP NC DRIFT] - Connected to 10.237.1.15 port 3389 2016-03-14 14:13:53 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[JP TS, JP NC DRIFT] - Closed connection to 10.237.1.15 port 3389 after 30 seconds, with 2093 bytes read (in 5 chunks) and 1531 bytes written (in 5 chunks) 2016-03-14 14:13:55 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[JP TS, JP NC DRIFT] - Connected to 10.237.1.15 port 3389 2016-03-14 14:22:42 - jun4610-node1 - [127.0.0.1] System()[] - CRL checking started for certificate 'CN=JPPC758.DOMAIN.local' issued by CN=DOMAIN-FMCASRV-CA, DC=DOMAIN, DC=local 2016-03-14 14:22:42 - jun4610-node1 - [127.0.0.1] System()[] - The X.509 certificate for 'CN=JPPC758.DOMAIN.local' issued by CN=DOMAIN-FMCASRV-CA, DC=DOMAIN, DC=local, successfully passed CRL checking 2016-03-14 14:22:42 - jun4610-node1 - [xx.xx.xx.xx] System()[] - Host Checker policy 'cert-chk' passed on host xx.xx.xx.xx . 2016-03-14 14:30:18 - jun4610-node1 - [xx.xx.xx.xx] DOMAIN\USER(DOMAIN)[JP TS, JP NC DRIFT] - Closed connection to 10.237.1.15 port 3389 after 983 seconds, with 152551 bytes read (in 239 chunks) and 11017 bytes written (in 67 chunks) 2016-03-14 14:32:45 - jun4610-node1 - [127.0.0.1] System()[] - CRL checking started for certificate 'CN=JPPC758.DOMAIN.local' issued by CN=DOMAIN-FMCASRV-CA, DC=DOMAIN, DC=local 2016-03-14 14:32:45 - jun4610-node1 - [127.0.0.1] System()[] - The X.509 certificate for 'CN=JPPC758.DOMAIN.local' issued by CN=DOMAIN-FMCASRV-CA, DC=DOMAIN, DC=local, successfully passed CRL checking 2016-03-14 14:32:45 - jun4610-node1 - [xx.xx.xx.xx] System()[] - Host Checker policy 'cert-chk' passed on host xx.xx.xx.xx . [/code] ... View more

Hi Thanks for the response. The users is connecting through the browser and then connects to a terminal server. The timeout in Role/Session Options is at 60 minutes. The message the users gets is "Pulse Secure Terminal Services Client session has timed out. Please log on to Secure Gateway again." ... View more